By Mehdi Khosrowpour

ISBN-10: 1591400309

ISBN-13: 9781591400301

ISBN-10: 1930708440

ISBN-13: 9781930708440

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Additional info for Advanced Topics in Information Resources Management Series, Vol. 1

Sample text

The first level of IT integration is called business process automation (BPA). BPA initiatives use IT to automate a (set of) process(es) to improve its performance without altering its current design. The second level of BPC is business process redesign (BPR). BPR initiatives aim to formulate alternative designs for a specific (set of) process(es) to improve its performance. In the literature BPR initiatives have been termed differently, such as business process reengineering Visualizing IT Enabled Business Process Change 39 (Hammer, 1990), business process innovation (Davenport, 1993), and core process redesign (Kaplan & Murdock, 1991).

1995). The Knowledge-Creating Company. New York, NY: Oxford University Press. O’Dell, C. and Grayson, C. (1998). If only we knew what we know: Identification and transfer of internal best practices. California Management Review, 40(3), 154-174. Peters, T. (1989). Thriving on Chaos: Handbook for a Management Revolution. London, UK: Pan Books. Seely-Brown, J. (Dec 1996-Jan 1997). The human factor. Information Strategy, December/January. Senge, P. M. (1990). The Fifth Discipline: The Art and Practice of the Learning Organization, New York, NY, Doubleday.

CIO, November 15, 28-34. Taylor, W. C. (1994). Contol in an age of chaos. Harvard Business Review, November-December, 72. Willett, S. and Copeland, L. (1998). Knowledge management key to IBM’s enterprise plan. Computer Reseller News, July 27, 1, 6. Wolpert, D. H. (1996). An incompleteness theorem for calculating the future. Working Paper, The Santa Fe Institute. Zeleny, M. (1987). Management support systems. Human Systems Management, 7(1), 59-70. 20 Guimaraes, Yoon & Aiken Chapter II Using a Metadata Framework To Improve Data Resources Quality Tor Guimaraes Tennessee Technological University, USA Youngohc Yoon University of Maryland, Baltimore, USA Peter Aiken Defense Information Systems Agency, USA The importance of properly managing the quality of organizational data resources is widely recognized.

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Advanced Topics in Information Resources Management Series, Vol. 1 by Mehdi Khosrowpour

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